Conext ComBox - Firmware update released

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  • mike95490mike95490 Solar Expert Posts: 9,583 ✭✭✭✭✭
    for combox   https://solar.schneider-electric.com/product/conext-combox/
    has links/dropdowns for firmware, manuals
    manual (may work for you)
    https://41j5tc3akbrn3uezx5av0jj1bgm-wpengine.netdna-ssl.com/wp-content/uploads/2017/09/Conext-ComBox-Owners-Guide-975-0679-01-01_Rev-E_EN-NEW.pdf 

    The Combox has very few commands.  It relays commands from the different gear attached, so if you have an inverter, it would allow you to communicate with the inverter and it's settings,.   Or a charge controller.  But the inverter manual has the inverter commands.  The Generator Start Module has it's own set of commands,  They are not combox commands.


    Powerfab top of pole PV mount | Listeroid 6/1 w/st5 gen head | XW6048 inverter/chgr | Iota 48V/15A charger | Morningstar 60A MPPT | 48V, 800A NiFe Battery (in series)| 15, Evergreen 205w "12V" PV array on pole | Midnight ePanel | Grundfos 10 SO5-9 with 3 wire Franklin Electric motor (1/2hp 240V 1ph ) on a timer for 3 hr noontime run - Runs off PV ||
    || Midnight Classic 200 | 10, Evergreen 200w in a 160VOC array ||
    || VEC1093 12V Charger | Maha C401 aa/aaa Charger | SureSine | Sunsaver MPPT 15A

    solar: http://tinyurl.com/LMR-Solar
    gen: http://tinyurl.com/LMR-Lister ,

  • chris_solarchris_solar Registered Users Posts: 7 ✭✭
    sorry to resurrect an old thread but I'm struggling getting this Conext combox working.

    I'm wondering if some old firmware could help but can't find any, has anyone some old firmware they could send to me?

    https://forum.solar-electric.com/discussion/357139/conext-combox-wont-show-management-page

    we have the following Schneider products connected in this order

    the combox is picking up ip 192.168.0.20.

    when I navigate to the management page on http://192.168.0.20 I just get::


    NOT FOUND

    The requested object does not exist on this server.


    I've done a full port scan & just see ftp on port 21.

    I can connect to ftp for default user firmware & download the scheduler log


    ----------

    [2021-12-27 00:04:05] Executing command: set MAINTENANCE 0

    ERR

    ----------

    [2021-12-27 00:07:05] Executing command: web_register


    I've tried resetting the combox to defaults and also upgrading to the latest firmware

    FW20180323-Conext ComBox Firmware Ver 3.08 BN874 (150-0279-03-08)


    the following 2 lights are constantly lit after my reset and firmware update attempts.

    Memory

    Modbus


    the power, status & xanbus are unlit.

    I assume xanbus is working fine as I use the scp to make changes to the mppt & xw which take effect and also the scp shows live status, its only connected by xanbus so I assume xanbus is happy.


    This was installed a few years back & the installer stopped coming back to resolve it.


    any help greatly appreciated

  • mike95490mike95490 Solar Expert Posts: 9,583 ✭✭✭✭✭
    edited December 2021 #124
    I have
    FW20180323-Conext-ComBox-Firmware-Ver-3.08-BN874-150-0279-03-08
      from 6-2021   15 mb
    and about 3 older versions
    combox-firmware-ver-3-03-bn-830
    Conext ComBox Firmware_1.02_Build362
    Conext_ ComBox_ Firmware_150-0279-01-03-BN450.bdl




    Powerfab top of pole PV mount | Listeroid 6/1 w/st5 gen head | XW6048 inverter/chgr | Iota 48V/15A charger | Morningstar 60A MPPT | 48V, 800A NiFe Battery (in series)| 15, Evergreen 205w "12V" PV array on pole | Midnight ePanel | Grundfos 10 SO5-9 with 3 wire Franklin Electric motor (1/2hp 240V 1ph ) on a timer for 3 hr noontime run - Runs off PV ||
    || Midnight Classic 200 | 10, Evergreen 200w in a 160VOC array ||
    || VEC1093 12V Charger | Maha C401 aa/aaa Charger | SureSine | Sunsaver MPPT 15A

    solar: http://tinyurl.com/LMR-Solar
    gen: http://tinyurl.com/LMR-Lister ,

  • chris_solarchris_solar Registered Users Posts: 7 ✭✭
    mike95490 said:
    I have
    FW20180323-Conext-ComBox-Firmware-Ver-3.08-BN874-150-0279-03-08
      from 6-2021   15 mb
    and about 3 older versions
    combox-firmware-ver-3-03-bn-830
    Conext ComBox Firmware_1.02_Build362
    Conext_ ComBox_ Firmware_150-0279-01-03-BN450.bdl




    is there any way you can share that with me?

    this site seems straight forward to upload files too, once uploaded it provides a link that can be shared for others to download. 

    https://files.fm

    thanks

    I can also try with google / Microsoft / apple cloud share or any other that you may find easier but they may require you to create an account and login.


  • chris_solarchris_solar Registered Users Posts: 7 ✭✭
    mike95490 said:
    I have
    FW20180323-Conext-ComBox-Firmware-Ver-3.08-BN874-150-0279-03-08
      from 6-2021   15 mb
    and about 3 older versions
    combox-firmware-ver-3-03-bn-830
    Conext ComBox Firmware_1.02_Build362
    Conext_ ComBox_ Firmware_150-0279-01-03-BN450.bdl




    Thanks Mike, is there any way you can share those files to me?

    I tried posting a link to my file share earlier but the post looks to have been deleted.

    I found a site called files.fm that enables to upload files and produces a link that can be shared, files are removed after 7 days.

    its doesn't need to be signed into so is easy to use.
  • Dave AngeliniDave Angelini Solar Expert Posts: 6,294 ✭✭✭✭✭
    One of the failure modes of combox is firmware. If you can't reload and run the last firmware from Schneider, it is toast. The last firmware is at the link. Scroll to the bottom of page.
    https://solar.schneider-electric.com/products/discontinued-products/

    The replacement Insight Home from the store here is the way to go forward. It adds Wi-Fi and insight mobile plus access to the insight cloud for remote configuration
    https://www.solar-electric.com/insighthome-energy-management-device-systems.html
    "we go where power lines don't" Sierra Nevada mountain area
     http://members.sti.net/offgridsolar/
    E-mail [email protected]

  • chris_solarchris_solar Registered Users Posts: 7 ✭✭
    Thanks Dave,

    I'm a network engineer & have resurrected many a Cisco switch or router that's been downed due to failed firmware updates, the earlier models had limited storage and needed the existing firmware removed before the new could be uploaded, when you do a few thousand its inevitable a few get borked, the fun ones are where its remote and you have a dial up serial connection to do an xmodem upload of a ~8MB that takes all weekend and you pray the line stays up!!

    I appreciate that this box appears dead but its not. I can remove the firmware using the reset procedure and re add the latest firmware from the se site you've linked to. I know the firmware has loaded and is running as the box gets a dhcp address from the network, its ftp server runs and I can send and receive files from it, t also runs the scripts referenced on that Schneider site and I can enable / disable features like the telnet server, copy logs (has todays time stamps but time is wrong), it updates the settings file when the script is run etc etc etc.

    when connected to the xw & mppt I'm unable to set the time via the scp as the combox overrules it.


    if it where fully dead it'd be in the bin already, there is life, its just not displaying the management page.

    I think the issue may be resolved using an older firmware & I can then re apply the current firmware.

    the release notes mention that a change was made to how some directories are accessed & also some boot loader changes, applying firmware from before then could resurrect the system & then allow it to be upgraded successfully. Often firmware has dependencies, a classic being Cisco asa's that needed to be upgraded through particular versions.

    I appreciate there is a new InsightHome but it could be a year or 2 before I could get back here to install it, the local installer has not been much help over the last few years and 
  • federicoymartafedericoymarta Registered Users Posts: 3
    please i have the same problem.
    could you send old firmware?
    To try to repair the combox.


  • federicoymartafedericoymarta Registered Users Posts: 3
    Firmware for combox 809-0918 is 150-0288-01-02-BN066.bdlXantrex gave it to me through support. Only works with xantrex freedon sw inverter.All my equipment are 865-xxxx. Does not work with this device.

    Xantrex Technical Support a través de 87zlbuhd4btgocfj.305v9c84kxwlf4rd.amy2.4w-91lx4uae.na139.bnc.salesforce.com 

    17:54 (hace 5 horas)


    Hello ,

    809-0918 only compatible with Xantrex Freedom SW series inverter/charger

  • Dave AngeliniDave Angelini Solar Expert Posts: 6,294 ✭✭✭✭✭
    This is a very old problem discussed many times on this forum. There is a combox for XW's and one for freedom inverters. 
    They are not the same at all.

    XW, CSW (865-xxxx) Combox devices have been on the not supported / discontinued product list for over 5 years now.

    You should consider using the replacement. A link below! Buenas Suerte !

    https://solar.schneider-electric.com/product/insighthome-and-insightfacility-edge-devices/

    "we go where power lines don't" Sierra Nevada mountain area
     http://members.sti.net/offgridsolar/
    E-mail [email protected]

  • DoomentDooment Registered Users Posts: 1
    After installing 3.0, my device began to hang
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