Hertz dropping on Conext 6848Pro
We are off grid and had a Schneider system installed with 3 of the "new" 6848 Pro inverters. Been complete nightmare. Our installer has been installing for 10 years and has hundreds of the earlier versions installed and said he's never seen anything like this. When ags shuts generator off, all the arc faults (code here) trip and well pump won't run. The install tech discovered that the hertz drops to 45 when the generator shuts off, but ONLY with the AGS. It doesn't do this when we use the manual switch. Schneider sent my installer experimental firmware (I say this because it hasn't been released yet apparently), and that solved the hertz problem. But now when batteries get to low voltage and gen comes on, the inverter won't charge the batteries and we loose power. This crap has been going on for over a month and Schneider doesn't seem to have any answers. Any other off grid folks have this problem with this new version of the 6848XP?
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