Kyocera Junction Box Failure..???

Maine SailMaine Sail Registered Users Posts: 11
Hi All,

Last September I purchased a Kyocera 140W panel with junction box. Today I noticed that every one of the screw hole receptacles has literally cracked and crumbled. It looks as if the stainless insert the screw threads into expanded and contracted differently than the plastic. Long and short is the cover won't even stay on any more because the screw holes are totally ruined.. I would expect more from a quality band like Kyocera. I've installed lots of these panels and this is the only one, so far, that this has happened to...

Is this just an isolated incident or is this a known issue? How do you think Kyocera will stand behind the product.?

Any input would be appreciated.

Comments

  • CariboocootCariboocoot Banned Posts: 17,615 ✭✭
    Re: Kyocera Junction Box Failure..???

    If you bought the panel new it should be under warranty. Kyocera is known to stand behind their products. You should contact the retailer you bought it from and see what they say.

    If that retailer was Northern Arizona Wind and Sun, please be advised that they do not regularly monitor this forum for business purposes nor do any of us moderators have any connection with the business. You must contact them directly.
  • nielniel Solar Expert Posts: 10,311 ✭✭✭✭
    Re: Kyocera Junction Box Failure..???

    i've not heard of it. i doubt a retailer will cover it as you need to contact kyocera.
  • mike95490mike95490 Solar Expert Posts: 8,207 ✭✭✭✭✭
    Re: Kyocera Junction Box Failure..???

    Sounds like counterfeit parts, either the whole panel, or K. got a load of bum J boxes.
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  • CariboocootCariboocoot Banned Posts: 17,615 ✭✭
    Re: Kyocera Junction Box Failure..???

    Long shot: over-torqued screws.
  • Maine SailMaine Sail Registered Users Posts: 11
    Re: Kyocera Junction Box Failure..???
    Long shot: over-torqued screws.

    Definitely not over torqued the entire box and cover plate are extremely brittle. I've installed piles of these and never had this type of issue. Contacted my distributor today and sent pictures. I'll just have to wait & see how this turns out....

    150586579.jpg
  • BB.BB. Super Moderators, Administrators Posts: 28,869 admin
    Re: Kyocera Junction Box Failure..???

    There can be compounding problems with the plastic. Or even if the panel got a lot of UV (reflections from water) on the underside of the panel--could also make the plastic brittle.

    If there was a fuel vent, exhaust pipe from engine, or something generating ozone nearby could also cause similar problems. Even some type of lubricant (grease/oils/solvents) that may have gotten on the box (such as during maintenance/painting)...

    It will be interesting to see what the vendor says/does.

    -Bill
    Near San Francisco California: 3.5kWatt Grid Tied Solar power system+small backup genset
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