MidNite Solar

I lament having spent a year's worth of my disability on all this MidNite Solar stuff I have. After the incident where at the close of business on a Friday they told me that my broken MidNite Classic 250 that had been in service for 9 months, was actually 9 years old and out of warranty - that I should send it in with the equivalent of a blank check (without even trying to diagnose my problems) - I melted down over the weekend and shot my mouth off on their forum. I went back and deleted it even before they told me on Tuesday that they'd cover my unit under warranty, and I apologized... and have done so several times since. Now they just ignore me, I've got an open service ticket (over a week old) with no contact back, nobody from MidNite will answer any of my questions. I'm trying to (I must be an idiot) buy more stuff, but have questions - they just ignore me. I sing their praise on all the other forums, and to my constant parade of neighbors who want solar advise - but should I? Anybody else piss them off and now can't deal with them. or is this just me?
SMA Solar Sunny Island SI6048
JA Solar 330W 'Cypress series' 72 cell panels (18)
MidNite Solar Classic 250 MPPT charge controllers (2)
MidNite Solar MODBUS/Canbus communications adaptor for Sunny Island
MidNite Solar SMA-OG E-panel
MidNite Solar WhizBang Jr current sensor
MidNite Solar MNSPD300V surge protection device (3)
MidNite Solar MNSHUNT 50mv/500A DC shunt
MidNite Solar MNSOB3R-4P PV array shut off box
MidNite Solar Birdhouse 1 RSS initiator
MidNite Solar Battery disconnect module
MidNite Solar Disconnect PSB
Atkinson GSCM mini-i generator start module
Cummins Onan Quiet Diesel QD-8000 8HDKAK diesel inverter generator
Cummins Onan Quiet Diesel QD-3200 3.2HDZAA diesel cycloconverter generator
24-125-11 Monterey Industrial 'Big Sur' 986Ah 48V battery
285-gallon diesel fuel tank
Off the grid on the PNW coast
JA Solar 330W 'Cypress series' 72 cell panels (18)
MidNite Solar Classic 250 MPPT charge controllers (2)
MidNite Solar MODBUS/Canbus communications adaptor for Sunny Island
MidNite Solar SMA-OG E-panel
MidNite Solar WhizBang Jr current sensor
MidNite Solar MNSPD300V surge protection device (3)
MidNite Solar MNSHUNT 50mv/500A DC shunt
MidNite Solar MNSOB3R-4P PV array shut off box
MidNite Solar Birdhouse 1 RSS initiator
MidNite Solar Battery disconnect module
MidNite Solar Disconnect PSB
Atkinson GSCM mini-i generator start module
Cummins Onan Quiet Diesel QD-8000 8HDKAK diesel inverter generator
Cummins Onan Quiet Diesel QD-3200 3.2HDZAA diesel cycloconverter generator
24-125-11 Monterey Industrial 'Big Sur' 986Ah 48V battery
285-gallon diesel fuel tank
Off the grid on the PNW coast
Comments
JA Solar 330W 'Cypress series' 72 cell panels (18)
MidNite Solar Classic 250 MPPT charge controllers (2)
MidNite Solar MODBUS/Canbus communications adaptor for Sunny Island
MidNite Solar SMA-OG E-panel
MidNite Solar WhizBang Jr current sensor
MidNite Solar MNSPD300V surge protection device (3)
MidNite Solar MNSHUNT 50mv/500A DC shunt
MidNite Solar MNSOB3R-4P PV array shut off box
MidNite Solar Birdhouse 1 RSS initiator
MidNite Solar Battery disconnect module
MidNite Solar Disconnect PSB
Atkinson GSCM mini-i generator start module
Cummins Onan Quiet Diesel QD-8000 8HDKAK diesel inverter generator
Cummins Onan Quiet Diesel QD-3200 3.2HDZAA diesel cycloconverter generator
24-125-11 Monterey Industrial 'Big Sur' 986Ah 48V battery
285-gallon diesel fuel tank
Off the grid on the PNW coast
2.1 Kw Suntech 175 mono, Classic 200, Trace SW 4024 ( 15 years old but brand new out of sealed factory box Jan. 2015), Bogart Tri-metric, 460 Ah. 24 volt LiFePo4 battery bank. Plenty of Baja Sea of Cortez sunshine.
JA Solar 330W 'Cypress series' 72 cell panels (18)
MidNite Solar Classic 250 MPPT charge controllers (2)
MidNite Solar MODBUS/Canbus communications adaptor for Sunny Island
MidNite Solar SMA-OG E-panel
MidNite Solar WhizBang Jr current sensor
MidNite Solar MNSPD300V surge protection device (3)
MidNite Solar MNSHUNT 50mv/500A DC shunt
MidNite Solar MNSOB3R-4P PV array shut off box
MidNite Solar Birdhouse 1 RSS initiator
MidNite Solar Battery disconnect module
MidNite Solar Disconnect PSB
Atkinson GSCM mini-i generator start module
Cummins Onan Quiet Diesel QD-8000 8HDKAK diesel inverter generator
Cummins Onan Quiet Diesel QD-3200 3.2HDZAA diesel cycloconverter generator
24-125-11 Monterey Industrial 'Big Sur' 986Ah 48V battery
285-gallon diesel fuel tank
Off the grid on the PNW coast
What is the exact model number of the Classics? Thought that you were using Classic 250 CPs, custom made for DC Solar, who went bankrupt, and their assets were sold and auctioned-off..
The trailers usually had a pair of SMA Si 6048s, FLA batteries, etc. Seems to fairly closely match your setup ...
The 250 CPs were not in any retail sales channel, that I know of.
Some discussion, on this, here:
https://forum.solar-electric.com/discussion/355470/setting-up-a-sma-si6048-battery-backup-ac-dc-coupled-grid-tied-system-dc-solar-trailer
Enquiring minds would like to know. Thanks,Vic
Just to try to be honest, in the following Thread on the MN Forum, MN personnel appear to have posted about 13 replies, over three pages of posts:
http://midniteftp.com/forum/index.php?topic=5000.0
And in the following Thread, MN personnel replied five times on a single forum page:
http://midniteftp.com/forum/index.php?topic=5021.0
And, once in the following, to your two posts:
http://midniteftp.com/forum/index.php?topic=5015.0
Three times here, to your five posts:
http://midniteftp.com/forum/index.php?topic=5016.0
There are probably other Threads that you have started on the MN Forum, but, just to me, it really does seem that MN has NOT been ignoring you, and, as is customary with the MN support, you are getting support from Founders/Principals, Tech folks, and Ryan, who may still be the Sales Manager.
You really seem, in all honesty, to being getting a LOT of support. I am a real fan of MidNite Solar, because they make very capable and innovative products, they are a very honest company, who makes their products in the USA, they have a Forum, and a basic founding principle of the company is no BS, honest support of customers. Many other companies in the Solar biz do not have this type of credo, honestly.
From a MN FanBoy, Vic
I have a wbjr that failed out of warranty.
That they offered to replace. It just turned out that I am not in the US so getting call the office was much more difficult for me and to a large extent my negligence.i instead bought a new wbjr.
The online discussion and help may have continued there but we are here to help you, too.
I've gotten a LOT of support? I went 15 days with what could have been a real safety issue and nobody would tell me if it was, or wasn't. Yesterday I got an answer thru their forum. All I got (until I made a stink) was an email saying my trouble ticket had been accepted, never heard back or even got a trouble ticket number - it appeared to have been deleted right after I submitted it.
And boB, you seemed to indicate in the forum that the MNSOB wouldn't work with the classic charge controllers, but Ryan says it will and I found a video where you guys use an MNSOB and a Classic charge controller, and when I asked (in the forum) about it everyone just clammed up. I hope Ryan is right because I bought that piece of equipment from MNSURPLUS and it should be here today - I'd like to have done this three weeks ago, now winter is bearing down on me.
Last year I CALLED and was rudely told that everything I needed to know about the MODBUS/Canbus SMA communications adaptor was in the pamphlet that came in the box (it wasn't).
But ok, I am getting service now.
JA Solar 330W 'Cypress series' 72 cell panels (18)
MidNite Solar Classic 250 MPPT charge controllers (2)
MidNite Solar MODBUS/Canbus communications adaptor for Sunny Island
MidNite Solar SMA-OG E-panel
MidNite Solar WhizBang Jr current sensor
MidNite Solar MNSPD300V surge protection device (3)
MidNite Solar MNSHUNT 50mv/500A DC shunt
MidNite Solar MNSOB3R-4P PV array shut off box
MidNite Solar Birdhouse 1 RSS initiator
MidNite Solar Battery disconnect module
MidNite Solar Disconnect PSB
Atkinson GSCM mini-i generator start module
Cummins Onan Quiet Diesel QD-8000 8HDKAK diesel inverter generator
Cummins Onan Quiet Diesel QD-3200 3.2HDZAA diesel cycloconverter generator
24-125-11 Monterey Industrial 'Big Sur' 986Ah 48V battery
285-gallon diesel fuel tank
Off the grid on the PNW coast
JA Solar 330W 'Cypress series' 72 cell panels (18)
MidNite Solar Classic 250 MPPT charge controllers (2)
MidNite Solar MODBUS/Canbus communications adaptor for Sunny Island
MidNite Solar SMA-OG E-panel
MidNite Solar WhizBang Jr current sensor
MidNite Solar MNSPD300V surge protection device (3)
MidNite Solar MNSHUNT 50mv/500A DC shunt
MidNite Solar MNSOB3R-4P PV array shut off box
MidNite Solar Birdhouse 1 RSS initiator
MidNite Solar Battery disconnect module
MidNite Solar Disconnect PSB
Atkinson GSCM mini-i generator start module
Cummins Onan Quiet Diesel QD-8000 8HDKAK diesel inverter generator
Cummins Onan Quiet Diesel QD-3200 3.2HDZAA diesel cycloconverter generator
24-125-11 Monterey Industrial 'Big Sur' 986Ah 48V battery
285-gallon diesel fuel tank
Off the grid on the PNW coast
They did repair my Classic 250, and I appreciate that - but the long weekend of both being at half power and thinking I'd been ripped off and thinking my $1100 unit was going to cost me probably half that to fix with nobody discussing anything with me (like what is is doing exactly? or have to tried this?) but send it in and we'll tell you how much money you owe us - did leave me with a bad taste in my mouth. By Monday my Doctor had to prescribe me tranquilizers, I was a basket case, and though they did do a quick turnaround that I appreciate, two weeks at half power cost me a bunch of diesel fuel.
JA Solar 330W 'Cypress series' 72 cell panels (18)
MidNite Solar Classic 250 MPPT charge controllers (2)
MidNite Solar MODBUS/Canbus communications adaptor for Sunny Island
MidNite Solar SMA-OG E-panel
MidNite Solar WhizBang Jr current sensor
MidNite Solar MNSPD300V surge protection device (3)
MidNite Solar MNSHUNT 50mv/500A DC shunt
MidNite Solar MNSOB3R-4P PV array shut off box
MidNite Solar Birdhouse 1 RSS initiator
MidNite Solar Battery disconnect module
MidNite Solar Disconnect PSB
Atkinson GSCM mini-i generator start module
Cummins Onan Quiet Diesel QD-8000 8HDKAK diesel inverter generator
Cummins Onan Quiet Diesel QD-3200 3.2HDZAA diesel cycloconverter generator
24-125-11 Monterey Industrial 'Big Sur' 986Ah 48V battery
285-gallon diesel fuel tank
Off the grid on the PNW coast
Service people need to see the device before they can quote it. Midnite is a good company and I frankly have trouble seeing your side on this.
Friday !
http://members.sti.net/offgridsolar/
E-mail [email protected]
JA Solar 330W 'Cypress series' 72 cell panels (18)
MidNite Solar Classic 250 MPPT charge controllers (2)
MidNite Solar MODBUS/Canbus communications adaptor for Sunny Island
MidNite Solar SMA-OG E-panel
MidNite Solar WhizBang Jr current sensor
MidNite Solar MNSPD300V surge protection device (3)
MidNite Solar MNSHUNT 50mv/500A DC shunt
MidNite Solar MNSOB3R-4P PV array shut off box
MidNite Solar Birdhouse 1 RSS initiator
MidNite Solar Battery disconnect module
MidNite Solar Disconnect PSB
Atkinson GSCM mini-i generator start module
Cummins Onan Quiet Diesel QD-8000 8HDKAK diesel inverter generator
Cummins Onan Quiet Diesel QD-3200 3.2HDZAA diesel cycloconverter generator
24-125-11 Monterey Industrial 'Big Sur' 986Ah 48V battery
285-gallon diesel fuel tank
Off the grid on the PNW coast
JA Solar 330W 'Cypress series' 72 cell panels (18)
MidNite Solar Classic 250 MPPT charge controllers (2)
MidNite Solar MODBUS/Canbus communications adaptor for Sunny Island
MidNite Solar SMA-OG E-panel
MidNite Solar WhizBang Jr current sensor
MidNite Solar MNSPD300V surge protection device (3)
MidNite Solar MNSHUNT 50mv/500A DC shunt
MidNite Solar MNSOB3R-4P PV array shut off box
MidNite Solar Birdhouse 1 RSS initiator
MidNite Solar Battery disconnect module
MidNite Solar Disconnect PSB
Atkinson GSCM mini-i generator start module
Cummins Onan Quiet Diesel QD-8000 8HDKAK diesel inverter generator
Cummins Onan Quiet Diesel QD-3200 3.2HDZAA diesel cycloconverter generator
24-125-11 Monterey Industrial 'Big Sur' 986Ah 48V battery
285-gallon diesel fuel tank
Off the grid on the PNW coast
What else don't you believe? You want me to take photos of all the equipment in my signature? <we do not go there. -Bill "moderator" B>
JA Solar 330W 'Cypress series' 72 cell panels (18)
MidNite Solar Classic 250 MPPT charge controllers (2)
MidNite Solar MODBUS/Canbus communications adaptor for Sunny Island
MidNite Solar SMA-OG E-panel
MidNite Solar WhizBang Jr current sensor
MidNite Solar MNSPD300V surge protection device (3)
MidNite Solar MNSHUNT 50mv/500A DC shunt
MidNite Solar MNSOB3R-4P PV array shut off box
MidNite Solar Birdhouse 1 RSS initiator
MidNite Solar Battery disconnect module
MidNite Solar Disconnect PSB
Atkinson GSCM mini-i generator start module
Cummins Onan Quiet Diesel QD-8000 8HDKAK diesel inverter generator
Cummins Onan Quiet Diesel QD-3200 3.2HDZAA diesel cycloconverter generator
24-125-11 Monterey Industrial 'Big Sur' 986Ah 48V battery
285-gallon diesel fuel tank
Off the grid on the PNW coast
JA Solar 330W 'Cypress series' 72 cell panels (18)
MidNite Solar Classic 250 MPPT charge controllers (2)
MidNite Solar MODBUS/Canbus communications adaptor for Sunny Island
MidNite Solar SMA-OG E-panel
MidNite Solar WhizBang Jr current sensor
MidNite Solar MNSPD300V surge protection device (3)
MidNite Solar MNSHUNT 50mv/500A DC shunt
MidNite Solar MNSOB3R-4P PV array shut off box
MidNite Solar Birdhouse 1 RSS initiator
MidNite Solar Battery disconnect module
MidNite Solar Disconnect PSB
Atkinson GSCM mini-i generator start module
Cummins Onan Quiet Diesel QD-8000 8HDKAK diesel inverter generator
Cummins Onan Quiet Diesel QD-3200 3.2HDZAA diesel cycloconverter generator
24-125-11 Monterey Industrial 'Big Sur' 986Ah 48V battery
285-gallon diesel fuel tank
Off the grid on the PNW coast
JA Solar 330W 'Cypress series' 72 cell panels (18)
MidNite Solar Classic 250 MPPT charge controllers (2)
MidNite Solar MODBUS/Canbus communications adaptor for Sunny Island
MidNite Solar SMA-OG E-panel
MidNite Solar WhizBang Jr current sensor
MidNite Solar MNSPD300V surge protection device (3)
MidNite Solar MNSHUNT 50mv/500A DC shunt
MidNite Solar MNSOB3R-4P PV array shut off box
MidNite Solar Birdhouse 1 RSS initiator
MidNite Solar Battery disconnect module
MidNite Solar Disconnect PSB
Atkinson GSCM mini-i generator start module
Cummins Onan Quiet Diesel QD-8000 8HDKAK diesel inverter generator
Cummins Onan Quiet Diesel QD-3200 3.2HDZAA diesel cycloconverter generator
24-125-11 Monterey Industrial 'Big Sur' 986Ah 48V battery
285-gallon diesel fuel tank
Off the grid on the PNW coast
I don't think Vic's comment was what you believe it to be (this is not the Vic we know here)--But that is for him to address or not.
-Bill "moderator" B.
JA Solar 330W 'Cypress series' 72 cell panels (18)
MidNite Solar Classic 250 MPPT charge controllers (2)
MidNite Solar MODBUS/Canbus communications adaptor for Sunny Island
MidNite Solar SMA-OG E-panel
MidNite Solar WhizBang Jr current sensor
MidNite Solar MNSPD300V surge protection device (3)
MidNite Solar MNSHUNT 50mv/500A DC shunt
MidNite Solar MNSOB3R-4P PV array shut off box
MidNite Solar Birdhouse 1 RSS initiator
MidNite Solar Battery disconnect module
MidNite Solar Disconnect PSB
Atkinson GSCM mini-i generator start module
Cummins Onan Quiet Diesel QD-8000 8HDKAK diesel inverter generator
Cummins Onan Quiet Diesel QD-3200 3.2HDZAA diesel cycloconverter generator
24-125-11 Monterey Industrial 'Big Sur' 986Ah 48V battery
285-gallon diesel fuel tank
Off the grid on the PNW coast
JA Solar 330W 'Cypress series' 72 cell panels (18)
MidNite Solar Classic 250 MPPT charge controllers (2)
MidNite Solar MODBUS/Canbus communications adaptor for Sunny Island
MidNite Solar SMA-OG E-panel
MidNite Solar WhizBang Jr current sensor
MidNite Solar MNSPD300V surge protection device (3)
MidNite Solar MNSHUNT 50mv/500A DC shunt
MidNite Solar MNSOB3R-4P PV array shut off box
MidNite Solar Birdhouse 1 RSS initiator
MidNite Solar Battery disconnect module
MidNite Solar Disconnect PSB
Atkinson GSCM mini-i generator start module
Cummins Onan Quiet Diesel QD-8000 8HDKAK diesel inverter generator
Cummins Onan Quiet Diesel QD-3200 3.2HDZAA diesel cycloconverter generator
24-125-11 Monterey Industrial 'Big Sur' 986Ah 48V battery
285-gallon diesel fuel tank
Off the grid on the PNW coast
Welcome to the forum, hope each day gets a little better! They are all gifts!
- Assorted other systems, pieces and to many panels in the closet to not do more projects.
JA Solar 330W 'Cypress series' 72 cell panels (18)
MidNite Solar Classic 250 MPPT charge controllers (2)
MidNite Solar MODBUS/Canbus communications adaptor for Sunny Island
MidNite Solar SMA-OG E-panel
MidNite Solar WhizBang Jr current sensor
MidNite Solar MNSPD300V surge protection device (3)
MidNite Solar MNSHUNT 50mv/500A DC shunt
MidNite Solar MNSOB3R-4P PV array shut off box
MidNite Solar Birdhouse 1 RSS initiator
MidNite Solar Battery disconnect module
MidNite Solar Disconnect PSB
Atkinson GSCM mini-i generator start module
Cummins Onan Quiet Diesel QD-8000 8HDKAK diesel inverter generator
Cummins Onan Quiet Diesel QD-3200 3.2HDZAA diesel cycloconverter generator
24-125-11 Monterey Industrial 'Big Sur' 986Ah 48V battery
285-gallon diesel fuel tank
Off the grid on the PNW coast