Balancing the Loads of my Conext SW with an Autotransformer

The Schneider SW Inverter series has a feature that is suppose to allow
the user to draw from batteries until a user set threshold has been
reached. That threshold can be set to Battery voltage, which would
allow the loads to be supplied by battery, until a low battery
threshold was reached, and then the inverter would switch over to grid
power. This can be set by a low voltage threshold, or if one has the
battery monitor, can alternately be set up on the SOC of the battery.
Schneider calls this AC Support mode. And their load shaving "works"
in a similar fashion.
Bad news, it does not work very well. The documentation states ...
"AC Support ensures that no current comes from the AC Input connection of the Conext SW as long as the battery’s state-of-charge (SOC) or battery voltage conditions allow it." p 1-7
This really is not the case at all. And Schneider has told me that this line should not even be in the documentation.
That being said, Apparently ... also according to Schneider, for the SW series inverters to have any success at even partial grid interactivity, The loads must be balanced on L1 and L2 (the SW series is a split phase 240v inverter). The better balanced the loads, the better the grid interactivity works so it seems (or has at least been my experience)
But as an example, right now:
- my SOC is 88% and my battery bank voltage is 25.6v (24v system)
- I have the AC support mode set to 23v which means the system is suppose to run off batteries UNTIL my batteries reach 23v.
- Yet right now, my loads are 1355w, and I am pulling 18w from the batteries, and 1337w from the grid.
- AC Support mode is on, but obviously not working very well. So much for the grid support for the batteries
- BUT ... my Loads are imbalanced. I cannot change this as right now L1 is powering a 120v water heater, and L2 is powering some LED lights and a fridge that is presently in the saving mode of its cycle.
- L1 is drawing 10.7 amps AC, L2 is drawing .8 amps AC
While I have never seen AC support mode work as described above, I have seen it work at about 20% grid / 80% battery when 2 conditions are met:
1. loads are fairly balanced
2. AC output is fairly hi .... upwards of 2000 watts for my 3400 watt inverter.
The higher the wattage goes up, the more the system will draw off batteries as long as there is fairly good load balance and one is inside the set threshold. But balance is difficult to achieve all the time. And hi watts are very impractical for all but the largest of battery banks.
So I am wondering and thinking about Auto transformers to help overcome this. Would something like the Outback FW-X240, which is made for 2 120v stacked Outback transformers, work with my SW which is in a single box, but has 2 120v lines?
If I could use some thing like the FW-x240, or some other auto transformer possibly locally sourced, could I not balance my loads and have much better success with Schneider's ill working AC Support mode?
How possible would this be?
Would I need to contact Schneider for the proper size and spec of an Auto Transformer, or would something like the OUtBack FW-x240 work out of the box, or could I go with those specs to an AC supply house to get one like it? Just wondering as this would sure get my SW working a whole lot closer to my original design for the whole solar system. It was a major disappointment to learn from Schneider that their AC support mode really does not work as advertised. And a major culprit seems to be unbalanced loads.
Any thoughts or help? Ideas?
Attached is a diagram from Outbacks info on how this could possibly work. Could something like this work? What am I missing? Is there a less expensive way to do this and balance loads? I realize with the Outback I am looking at 2 inverters, but they are 120v each and mine is a 240 split.

Bad news, it does not work very well. The documentation states ...
"AC Support ensures that no current comes from the AC Input connection of the Conext SW as long as the battery’s state-of-charge (SOC) or battery voltage conditions allow it." p 1-7
This really is not the case at all. And Schneider has told me that this line should not even be in the documentation.
That being said, Apparently ... also according to Schneider, for the SW series inverters to have any success at even partial grid interactivity, The loads must be balanced on L1 and L2 (the SW series is a split phase 240v inverter). The better balanced the loads, the better the grid interactivity works so it seems (or has at least been my experience)
But as an example, right now:
- my SOC is 88% and my battery bank voltage is 25.6v (24v system)
- I have the AC support mode set to 23v which means the system is suppose to run off batteries UNTIL my batteries reach 23v.
- Yet right now, my loads are 1355w, and I am pulling 18w from the batteries, and 1337w from the grid.
- AC Support mode is on, but obviously not working very well. So much for the grid support for the batteries
- BUT ... my Loads are imbalanced. I cannot change this as right now L1 is powering a 120v water heater, and L2 is powering some LED lights and a fridge that is presently in the saving mode of its cycle.
- L1 is drawing 10.7 amps AC, L2 is drawing .8 amps AC
While I have never seen AC support mode work as described above, I have seen it work at about 20% grid / 80% battery when 2 conditions are met:
1. loads are fairly balanced
2. AC output is fairly hi .... upwards of 2000 watts for my 3400 watt inverter.
The higher the wattage goes up, the more the system will draw off batteries as long as there is fairly good load balance and one is inside the set threshold. But balance is difficult to achieve all the time. And hi watts are very impractical for all but the largest of battery banks.
So I am wondering and thinking about Auto transformers to help overcome this. Would something like the Outback FW-X240, which is made for 2 120v stacked Outback transformers, work with my SW which is in a single box, but has 2 120v lines?
If I could use some thing like the FW-x240, or some other auto transformer possibly locally sourced, could I not balance my loads and have much better success with Schneider's ill working AC Support mode?
How possible would this be?
Would I need to contact Schneider for the proper size and spec of an Auto Transformer, or would something like the OUtBack FW-x240 work out of the box, or could I go with those specs to an AC supply house to get one like it? Just wondering as this would sure get my SW working a whole lot closer to my original design for the whole solar system. It was a major disappointment to learn from Schneider that their AC support mode really does not work as advertised. And a major culprit seems to be unbalanced loads.
Any thoughts or help? Ideas?
Attached is a diagram from Outbacks info on how this could possibly work. Could something like this work? What am I missing? Is there a less expensive way to do this and balance loads? I realize with the Outback I am looking at 2 inverters, but they are 120v each and mine is a 240 split.

REC TwinPeak 2 285W 3S-3P 2.6kW-STC / 1.9kW-NMOT Array
/ MN Solar Classic 150 / 2017 Conext SW 4024 Inverter latest firmware
/ OB PSX-240 Autotransfomer for load balancing / Trojan L16H-AC 435Ah bank 4S connected to Inverter with 7' of 4/0 cable / 24 volt system
/ Grid-Assist or Backup Solar Generator System Powering 3200Whs Daily / System went Online Oct 2017 /
System, Pics and Discussion
Comments
|| Midnight Classic 200 | 10, Evergreen 200w in a 160VOC array ||
|| VEC1093 12V Charger | Maha C401 aa/aaa Charger | SureSine | Sunsaver MPPT 15A
solar: http://tinyurl.com/LMR-Solar
gen: http://tinyurl.com/LMR-Lister ,
I discovered last night that if I just run my well pump as the load, which after start up runs at about 800 watts .... as 240v load it is perfectly balanced, and the inverters AC Support mode performs near perfectly. It supplies the load from the battery except for the 2% supplied by the grid to prevent back feeding of the to the grid.
|| Midnight Classic 200 | 10, Evergreen 200w in a 160VOC array ||
|| VEC1093 12V Charger | Maha C401 aa/aaa Charger | SureSine | Sunsaver MPPT 15A
solar: http://tinyurl.com/LMR-Solar
gen: http://tinyurl.com/LMR-Lister ,
Would something like this work on the single water heater load so I could run it 240v out of the inverter but keep it at 120v at the water heater?
https://www.cesco.com/Square-D-by-Schneider-Electric-50SV1A-Schneider-Electric-50SV1A-Square-D-050KVA-TFMR/p1891141
But if I use a 240v element, than I would not have to worry with a transformer as it would run both sides of the inverter, but the wiring size may have to increase because of current. Though I doubt it at 700 - 1000 watts.
|| Midnight Classic 200 | 10, Evergreen 200w in a 160VOC array ||
|| VEC1093 12V Charger | Maha C401 aa/aaa Charger | SureSine | Sunsaver MPPT 15A
solar: http://tinyurl.com/LMR-Solar
gen: http://tinyurl.com/LMR-Lister ,
|| Midnight Classic 200 | 10, Evergreen 200w in a 160VOC array ||
|| VEC1093 12V Charger | Maha C401 aa/aaa Charger | SureSine | Sunsaver MPPT 15A
solar: http://tinyurl.com/LMR-Solar
gen: http://tinyurl.com/LMR-Lister ,
I don't think so - water that is free to convect moves lots of heat.
I am available for custom hardware/firmware development
Main daytime system ~4kw panels into 2xMNClassic150 370ah 48v bank 2xOutback 3548 inverter 120v + 240v autotransformer
Night system ~1kw panels into 1xMNClassic150 700ah 12v bank morningstar 300w inverter
So I called Schneider Tech Support and asked if they recommended an Auto Transformer. They did not have one the specifically recommended.
And then they asked why I would want an Auto Transformer ... To run L1 and L2 step down to a single 120v? I told them, No, I would use it to balance the load coming off L1 and L2 from their SW inverter so that the AC Support mode would actually work. And Tech Support was pretty amazed and said, yes that would actually work very well. And that they had never thought of that.
As poorly as the SW's AC support mode actually "works" ... I'm surprised it does not come preinstalled in the inverter ... or at least that the do not have a Technical Bulletin recommending it.
I really do not need the 6Kva of the PSX
Would I need a fan on the FW-x240? Could it just be mounted in a box large enough to handle it's size?
Also, would such a transformer be suitable to mount in a craw space 3 feet above ground under a house, not exposed to the elements, fully enclosed so not open to animals etc, but subject to outdoor temps? My water heater is already under there. Plenty of room for working. Just not sure if a transformer can be mounted in such a location. If no I would mount it in my garage, which really has the exact same conditions, only diff is the concrete floor.
|| Midnight Classic 200 | 10, Evergreen 200w in a 160VOC array ||
|| VEC1093 12V Charger | Maha C401 aa/aaa Charger | SureSine | Sunsaver MPPT 15A
solar: http://tinyurl.com/LMR-Solar
gen: http://tinyurl.com/LMR-Lister ,
I know critters get into my crawlspace , so I'd want it in some sort of chew-proof box, and it needs OCP, so I'm not sure getting the transformer alone is much of a savings. To each his own though.
Main daytime system ~4kw panels into 2xMNClassic150 370ah 48v bank 2xOutback 3548 inverter 120v + 240v autotransformer
Night system ~1kw panels into 1xMNClassic150 700ah 12v bank morningstar 300w inverter
It should work for you but there is only so much balance it can do for a 4kw inverter. Your drawing shows a 4.5 kw load ?
I think it would be best for the economy and maybe you also if you are intent on this, to buy a 2nd inverter and stack them.
http://members.sti.net/offgridsolar/
E-mail [email protected]
Main daytime system ~4kw panels into 2xMNClassic150 370ah 48v bank 2xOutback 3548 inverter 120v + 240v autotransformer
Night system ~1kw panels into 1xMNClassic150 700ah 12v bank morningstar 300w inverter
As for stacking, it should work but I have never tried it for grid tie and not for the issue you are having. Offgrid we stack for a machine shop or a multiple homes on the same microgrid.
Looking at your drawing is kind of scary for an electrician who is trained to balance loads. Scotty on star trek would freak
http://members.sti.net/offgridsolar/
E-mail [email protected]
that would really not be a bad thing because the SW 4024 is only rated for about 1800 watts continuous on each leg if I remember correctly
|| Midnight Classic 200 | 10, Evergreen 200w in a 160VOC array ||
|| VEC1093 12V Charger | Maha C401 aa/aaa Charger | SureSine | Sunsaver MPPT 15A
solar: http://tinyurl.com/LMR-Solar
gen: http://tinyurl.com/LMR-Lister ,
Second system 1890W 3 × 300W No name brand poly, 3×330 Sunsolar Poly panels, Morningstar TS 60 PWM controller, no name 2000W inverter 400Ah LFP 24V nominal battery with Daly BMS, used for water pumping and day time air conditioning.
5Kw Yanmar clone single cylinder air cooled diesel generator for rare emergency charging and welding.
Second system 1890W 3 × 300W No name brand poly, 3×330 Sunsolar Poly panels, Morningstar TS 60 PWM controller, no name 2000W inverter 400Ah LFP 24V nominal battery with Daly BMS, used for water pumping and day time air conditioning.
5Kw Yanmar clone single cylinder air cooled diesel generator for rare emergency charging and welding.
Second system 1890W 3 × 300W No name brand poly, 3×330 Sunsolar Poly panels, Morningstar TS 60 PWM controller, no name 2000W inverter 400Ah LFP 24V nominal battery with Daly BMS, used for water pumping and day time air conditioning.
5Kw Yanmar clone single cylinder air cooled diesel generator for rare emergency charging and welding.