Enphase cable repair

I am working on a job where a raccoon has chewed the 240V cables on a bunch of enphase 250 inverters.  The factory does not respond to my request for information.  Does anybody know of a vendor that will rewire these inverters?  I hate to charge the customer for all new inverters when all they need is a new 240V cable assembly.

Other than that I was not able to use my old username because the site moderator computer algorithm would not recognize the address/username combination.  Then I tried to reuse my old username but the site moderator computer algorithm said I could not use it because it was already in use.  Oh well there is no site moderator listed that I can find so that's why I mention this mundane fact here
Thanks

Comments

  • mike95490mike95490 Posts: 7,611Solar Expert ✭✭✭✭
    Do the AC cables pigtail out of the inverter, or is there a connector at the inverter ?   (I'm off grid, and have no idea what they look like, but if they are pigtails, thats pretty rotten.)
    Powerfab top of pole PV mount | Listeroid 6/1 w/st5 gen head | XW6048 inverter/chgr | Iota 48V/15A charger | Morningstar 60A MPPT | 48V, 800A NiFe Battery (in series)| 15, Evergreen 205w "12V" PV array on pole | Midnight ePanel | Grundfos 10 SO5-9 with 3 wire Franklin Electric motor (1/2hp 240V 1ph ) on a timer for 3 hr noontime run - Runs off PV ||
    || Midnight Classic 200 | 10, Evergreen 200w in a 160VOC array ||
    || VEC1093 12V Charger | Maha C401 aa/aaa Charger | SureSine | Sunsaver MPPT 15A

    solar: http://tinyurl.com/LMR-Solar
    gen: http://tinyurl.com/LMR-Lister ,

  • VicVic Posts: 2,871Solar Expert ✭✭✭✭

    9999....  9999,

    Have you looked on this page(?):
    https://www.solar-electric.com/catalogsearch/result/?q=enphase+cables

    FWIW,   good luck,   Vic

    Off Grid - Two systems -- 4 SW+ 5548 Inverters, Surrette 4KS25 1280 AH [email protected], 11.1 KW STC PV, 4X MidNite Classic 150 w/ WBjrs, Beta KID on S-530s, MX-60s, MN Bkrs/Boxes.  25 KVA Polyphase Kubota diesel,  Honda Eu6500isa,  Eu3000is-es, Eu2000,  Eu1000 gensets.  Thanks Wind-Sun for this great Forum.
  • PhotowhitPhotowhit Posts: 4,480Solar Expert ✭✭✭✭
    I take it they are chewed back to the strain relief? I found a shot of an open M250;


    Looks simple enough, I'm sure resealing it would be the trick, and if they aren't doing it there would be no warranty.

    My brother had dealings with them, I think he had some issues getting in touch, but once he did, about 2 failed units, they sent out replacements and a bit of cash to have them replaced. I'd keep trying to get in touch.
    Home system 4000 watt (Evergreen) array standing, with 2 Midnite Classic Lites,  Midnite E-panel, Prosine 1800 and Exeltech 1100, ForkLift battery. Off grid for @13 of last 14 years. 1000 watts being added to current CC, @2700 watts to be added with an additional CC.
  • 99999Macaw9999999999Macaw99999 Posts: 10Registered Users ✭✭
    Yo Mike 95 yes it is a pigtail with damage within 1/16th of the strain relief  .
    PHOTOWHIT !  That picture is worth a mil!  Thank you!  Checks in the mail!  haha
    IT looks like there was a bunch of sealant/thermal/vibration gunk all inside of that device.  ugh no wonder they say don't open it.  I'll go fetch a picture and post it.
  • 99999Macaw9999999999Macaw99999 Posts: 10Registered Users ✭✭

  • 99999Macaw9999999999Macaw99999 Posts: 10Registered Users ✭✭

  • 99999Macaw9999999999Macaw99999 Posts: 10Registered Users ✭✭

    Keep your windshield clean.
  • 99999Macaw9999999999Macaw99999 Posts: 10Registered Users ✭✭
    I have lots of experience troubleshooting and repairing electronic devices but when I look at the guts of the E250 it looks cheaper to replace than repair unless the factory can step in and help.
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