InsightLocal Battery Summary Graph / Data is Inconsistent or Missing

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mike760
mike760 Registered Users Posts: 56 ✭✭
A couple times a year my gateway will lose connectivity with the devices and not show anything on the powerflow dashboard and it will stop logging data for the reports/graphs.  Nothing unusual over the last 5 years.  Earlier this week it happened and I did a reboot via the web interface and everything came back up as normal.  A couple days later I decided to check the battery reports and the normal line graph had turned into a bunch of infrequent small dots.  I then performed a complete power cycle instead of a software reboot but the behavior has continued.  If I export to a pdf or png it looks the same.  I then exported to a csv file and discovered that the data is missing on many of the lines.  So I think the graph may actually be correct but it is lacking the consistent telemetry to properly display it as a line graph. Has anyone experienced this?

Model designation 865-0335
Application version v1.18
Application build number 41
Application build date 2023-07-25_20-09-43
Hardware revision Rev-AB




Any ideas would be appreciated!

Thanks,

Mike

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