XW6048 -F39 : AI Under Voltage

fca1
fca1 Solar Expert Posts: 124 ✭✭
Hi there my grid this winter is getting a strange behavior in peak times i mean got several times my voltage dropping bellow 198V (i'm in europe it should be 220v).

When this happen my xw trigger a fault:

Local Time: 2014/12/04 06:48:06
Device Name: XW6048
Firmware Version: V01.07.00-0005
FGA #: 865-1035
Fault Detail:
F39 : AI Under Voltage
Cause: Under-voltage anti-islanding. Solution: No action required. The inverter stops selling and disconnects from the grid. When the fault clears, a five-minute timer begins counting down. The inverter does not sell again until grid voltage and frequency are within range for five minutes.


I don't want to keep receiving these alerts/emails and so i changed in the AC1 settings "AC1 Low Voltage " to 192V, but it doesn't seem to change this fault from appear.

Its possible to change the value that triiger this fault from 198v ? if yes where ?

PS: yes i will open a claim in the grid supplier as the 196v is to low for what they should supply, i guess that if didn't have the xw on the middle my house lights and appliances would fail :(

Comments

  • BB.
    BB. Super Moderators, Administrators Posts: 33,693 admin
    Re: XW6048 -F39 : AI Under Voltage

    I don't think you have any problem with your Inverter/Solar RE power system.

    It is the AC mains falling out of nominal specifications. And the XW is supposed to disconnect at that point (protect linemen from getting shocked and/or your system powering the neighborhood).

    Assuming you are using lots of electric heat? If so, you should go around with a volt meter and make sure that the input to your main panel (from the meter) is either low (not your problem) or if nominal, then you may have a bad electrical connection in your home (I have had water leaks get into electrical panels/boxes and cause corrosion at breaker/fuse connections, wire nuts, etc.).

    If you can go to a friendly neighbor and measure their voltage--That would probably confirm a utility problem if their voltage is low too.

    -Bill
    Near San Francisco California: 3.5kWatt Grid Tied Solar power system+small backup genset
  • fca1
    fca1 Solar Expert Posts: 124 ✭✭
    Re: XW6048 -F39 : AI Under Voltage

    Hi Thanks
    I know its not "real " xw6048 problem. When i have these low voltages I measured it on the main panel and it confirms .

    Even that I have my ac units direct to the main panel before the xw this never happened before .
    Will try the neighbor test .
  • t00ls
    t00ls Solar Expert Posts: 282 ✭✭✭✭
    edited June 23 #4
    I am having the same problem with my NA XW pro 6848
    all connections are tight, voltages are good, I cant find the problem....there are other codes also

    I am connected to the grid,but not selling, I have solar which I use to keep batteries charged and do self consumption, which lowers my bill 

    my firmware version is 2.04
    12 panels 6 series 2 parallel 2100 watts, 1 XW60-150 CC, 16 trojan 6V batteries 8 series 2 parallel 450 Ah, 1 XW 6848 pro, 1 5500 watt champion inverter generator( I know...I need a 12Kw )
  • Dave Angelini
    Dave Angelini Solar Expert Posts: 7,005 ✭✭✭✭✭✭
    You did XWP commissioning right? Set grid code et al.
    "we go where power lines don't" Sierra Nevada mountain area
       htps://offgridsolar1.com/
    E-mail offgridsolar@sti.net

  • t00ls
    t00ls Solar Expert Posts: 282 ✭✭✭✭
    I was trying to use the old config tool, but after reading a lot more, evidently the gateway and insight home gateway have more functionality than it

    I didnt want to have to get another piece of tech for this....but I just ordered one on sale at us solar...$145....so

    let me see what happens after that...I'll update

    maybe in another 5 years I will have to buy the boost schneider home thing LOL...ahhh aint tech grand
    12 panels 6 series 2 parallel 2100 watts, 1 XW60-150 CC, 16 trojan 6V batteries 8 series 2 parallel 450 Ah, 1 XW 6848 pro, 1 5500 watt champion inverter generator( I know...I need a 12Kw )