Conext ComBox won't show management page

chris_solar · December 2021

we have the following Schneider products connected in this order

Conext XW 6048 with Xanbus terminator
Conext MPPT 60 150
Conext SCP
Conext ComBox with Xanbus terminator https://solar.schneider-electric.com/product/conext-combox/

the combox is picking up ip 192.168.0.20.

when I navigate to the management page on http://192.168.0.20 I just get::

NOT FOUND
The requested object does not exist on this server.

I've done a full port scan & just see ftp on port 21.

I can connect to ftp for default user firmware & download the scheduler log

----------
[2021-12-27 00:04:05] Executing command: set MAINTENANCE 0
ERR
----------
[2021-12-27 00:07:05] Executing command: web_register

I've tried resetting the combox to defaults and also upgrading to the latest firmware

FW20180323-Conext ComBox Firmware Ver 3.08 BN874 (150-0279-03-08)

the following 2 lights are constantly lit after my reset and firmware update attempts.

Memory

Modbus

the power, status & xanbus are unlit.

I assume xanbus is working fine as I use the scp to make changes to the mppt & xw which take effect and also the scp shows live status, its only connected by xanbus so I assume xanbus is happy.

This was installed a few years back & the installer stopped coming back to resolve it.

any help greatly appreciated

mike95490 · December 2021

My combox failed terminally on me about a year ago. I miss it. The gateway does not replace all the functions of the combox.
I tried updates, resets, dozens of resets.. nada

Did you run the combox locator scrip from a computer (windoze) to verify the correct address ?

chris_solar · December 2021

mike95490 said:

My combox failed terminally on me about a year ago. I miss it. The gateway does not replace all the functions of the combox.
I tried updates, resets, dozens of resets.. nada

Did you run the combox locator scrip from a computer (windoze) to verify the correct address ?

I ran the script, & know the box Is connected to the network as I can ftp to it and retrieve a file, I have also enabled telnet via the script on the support page & its asking for authentication but It doesn't take any of the passwords

Dave Angelini · December 2021

So you do not have the password? You can reset also right? Combox is obsolete and I disagree with Mike. It is so much better to use Conext Home or Facility than combox. The only thing that is missing is the logging and digital I/O. That is supposed to happen next year.

chris_solar · December 2021

Thanks Mike, Dave,

the combox was purchased in 2018 and has never worked properly.

I could get the newer insight device but it'll be a while before it can get installed, I'd likely ship to my home, configure then ship to here (no doubt injuring extra charges) & hope my father can install it, its just 2 cables so shouldn't be too hard.

I'd like to get this combox working though as it wasn't cheap and shows signs of life.

I've reset the combox numerous times using the reset procedure & the log & config reset script.

enabling telnet using the script is trivial but it asks for a username and password which I can't see documented anywhere. I see the ftp passwords for firmware & logs documented and of course the web admin password is documented and listed on the reverse of the unit.

Conext ComBox won't show management page

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