Xw xantrex 4024

I am trying to update my firmware via the gateway modem and I keep getting the file name is not recognised

Has anyone out there completed this task and can give me some pointers

Many thanks paul

Comments

  • Joe_B
    Joe_B Solar Expert Posts: 318 ✭✭✭✭✭✭
    Re: Xw xantrex 4024

    I have, it works. You need a special file from tech support. The ones you can download from the web site wont work with the gateway.
  • Kefalonianman
    Kefalonianman Solar Expert Posts: 60 ✭✭✭✭
    Re: Xw xantrex 4024

    Joe

    Many thanks for your reply, can I ask why you updated my problem is that the inverter will no longer accept mains voltage and keeps turning on and off have you ever heard of this

    Many thanks again

    Paul
  • Joe_B
    Joe_B Solar Expert Posts: 318 ✭✭✭✭✭✭
    Re: Xw xantrex 4024

    I updated mine to get a new feature called gen support plus. Your problem of not accepting mains voltage does not sound like it will be fixed by a firmware upgrade.