Red box around panels on Enlighten?

RegGuheertRegGuheert Solar Expert Posts: 102 ✭✭✭✭
I have been monitoring a nearby Enphase installation to compare production to ours. These last couple of days I have been watching the Enlighten webpage for that system to see if our panels would shed their snow at about the same time. Interestingly, they shed within an hour of each other after a day and a half.

But now on the other site instead of saying "Normal" at the top of the page it has a red "X" and says "1 issue." Twelve of the panels are now outlined in RED:


Note that some of the panels in red are producing while others appear to still be covered in snow. Has anyone seen this before? Do you know what it means? Hopefully the installation was not damaged by the snow, but perhaps it was.


  • mike95490mike95490 Solar Expert Posts: 9,251 ✭✭✭✭✭
    Re: Red box around panels on Enlighten?

    Links - we want links to see and compare. Odd to see panels producing power like their neighbors, flagged in red.
    Powerfab top of pole PV mount | Listeroid 6/1 w/st5 gen head | XW6048 inverter/chgr | Iota 48V/15A charger | Morningstar 60A MPPT | 48V, 800A NiFe Battery (in series)| 15, Evergreen 205w "12V" PV array on pole | Midnight ePanel | Grundfos 10 SO5-9 with 3 wire Franklin Electric motor (1/2hp 240V 1ph ) on a timer for 3 hr noontime run - Runs off PV ||
    || Midnight Classic 200 | 10, Evergreen 200w in a 160VOC array ||
    || VEC1093 12V Charger | Maha C401 aa/aaa Charger | SureSine | Sunsaver MPPT 15A

    gen: ,

  • RegGuheertRegGuheert Solar Expert Posts: 102 ✭✭✭✭
    Re: Red box around panels on Enlighten?

    I agree it is weird. All the inverters continue to report, as well.

    Here is the link:
  • RegGuheertRegGuheert Solar Expert Posts: 102 ✭✭✭✭
    Re: Red box around panels on Enlighten?

    After having the red boxes and error message for over 4 days the system is now showing "Normal". Also, the six panels in the lower right were snow covered (assumedly) and not producing yesterday but now they are producing.

    I may ask the installer what happened. I also have an idea who may own the array, so I might give him a call and ask what happened.
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