Intermittent Voltage Dropout Xantrex 4048 plus

muirhouse
muirhouse Solar Expert Posts: 82 ✭✭
I am having a voltage dropout problem. Two Xantrex inverters, SW4048,4048plus stacked mode, Genset is Hardy Diesel 15kw, 60A. 16 Surrette batteries, 48V setup, series, parallel.

I have called Xantrex, they say they have never seen this problem. We are going to check to see if perhaps we have two neutral-to-ground bonds that could be causing this, it is the only thing we can think of, but nothing else is acting up. We first noticed this on an outlet one away from a GFI. The radio there kept turning on and off. During DX of this, if I plugged a light into the same outlet, the problem routinely disappeared. So, a resistive charge stabilizes it. Does that tell us anything?

On the Inverter side: The Invert Light on the 4048 plus pulses and buzzes every few seconds, while the voltage readout goes from 119 to 0 and back. HZ levels stay constant. The problem corrects itself, but is chronic, keeps happening. Does not seem to be related to where we are in the cycle of charge, recharge.

Anyone had a problem like this? Not sure what to do!

Comments

  • BB.
    BB. Super Moderators, Administrators Posts: 33,590 admin
    Re: Intermittent Voltage Dropout Xantrex 4048 plus

    It sounds like Search Mode is turned on (inverter off, turn on and see if >6watt load, turn off for a bit if less than 6watts and wait, turn back on look for >6watt load, etc).

    How is the Search Mode programmed...

    What are the other loads at the time (radio only, or other loads running too). Is it the branch circuit behind the GFI outlet that "fails" or is it everything on that inverter?

    Has it worked before (months/years) or is this a new/upgraded/modified install?

    Is this a grid tied system, or completely off-grid?

    -Bill "lots of questions, few answers" B.

    PS: Are you having any problems with the GFI outlets that you can see? I am not a big fan of placing GFI receptacles everywhere--just where needed (near water).
    Near San Francisco California: 3.5kWatt Grid Tied Solar power system+small backup genset
  • muirhouse
    muirhouse Solar Expert Posts: 82 ✭✭
    Re: Intermittent Voltage Dropout Xantrex 4048 plus

    BB-

    Inverters are in SRCH mode, instead of ON, as this uses less power. I can see if this goes away if I set inverters to ON. The 4048 itself, that controls generator is not doing this.

    This is a new-ish problem. I think SRCH watts set to 48, the default. Can I set one inverter to SRCH, one to on?

    GFIs are only at water points. It is sensitive electronics on that 4048 Plus inverter (radio, fluorescent light, Rinnai propane heater, fire alarm monitors.) Non grid tie.
  • BB.
    BB. Super Moderators, Administrators Posts: 33,590 admin
    Re: Intermittent Voltage Dropout Xantrex 4048 plus

    I know next to nothing about the details of these inverters... So, somebody else will have to help you there.

    I agree that search mode saves lots of power... If set to 48 watts--Do you need it that high? It sounds like you have lots of "small loads" (water heater, fire alarm, etc.)...

    Perhaps, moving these small loads to a small inverter that you can leave on 100% of the time--if needed (hopefully with less losses at low power levels)--would be a help?

    Have you changed/added any loads recently? Any of them behaving "strangely"?

    Any recent nearby lightning strikes/power surges (genset going crazy, etc.) that may have damaged some electronics?

    -Bill
    Near San Francisco California: 3.5kWatt Grid Tied Solar power system+small backup genset
  • muirhouse
    muirhouse Solar Expert Posts: 82 ✭✭
    Re: Intermittent Voltage Dropout Xantrex 4048 plus

    OK, good idea, lower search watts. And try with SRCH off. That will give more informaton. But any idea why the resistive load makes the dropout stabilize? The only new load is a ceramic kiln, but we never run this without the generator on.
  • BB.
    BB. Super Moderators, Administrators Posts: 33,590 admin
    Re: Intermittent Voltage Dropout Xantrex 4048 plus

    A lot of your loads are "electronic" and may have poor power factor ("current spikes" only at the crest of the sine wave).

    If you have a well pump (240 VAC stacked operation?)--The stray inductance plus the poor power factor of some of your loads can actually set your system up to "ring" (oscillate) from all of these non-linear loads. Adding a resistive load adds "damping" (like shock absorbers on a car) to your system and, may, be helping reduce the oscillating effects.

    If you have 240 VAC inductive loads--try switching them off (even is one of the inverters is in standby/search mode) and see if current down long wire runs/inductive loads help resolve the issue.

    Just guessing here.

    -Bill
    Near San Francisco California: 3.5kWatt Grid Tied Solar power system+small backup genset
  • muirhouse
    muirhouse Solar Expert Posts: 82 ✭✭
    Re: Intermittent Voltage Dropout Xantrex 4048 plus

    Yes, 240 is for well pump, and now for kiln also.

    Let's see if my lowering the search to 16 from 48 does the trick. It may be that I set the mode to SRCH from ON around the time I began noticing this problem. For the longest time I just thought it was that one outlet and it was the radio that was defective and didn't go looking for anything else.

    If that doesn't do it, I will look further at your last suggestion. I will let you know tomorrow! Thank for the input, didn't even think of SRCH setting.
  • RCinFLA
    RCinFLA Solar Expert Posts: 1,485 ✭✭✭✭
    Re: Intermittent Voltage Dropout Xantrex 4048 plus

    Couple of details not included in your post.

    Are you on generator or grid when problem occurs?

    Approximately how often does it occur? Any alarms show up?

    Have you noticed which 120v side dropout occurs, or both. Is the buzzing dominated by one of the units?

    The two inverters operate pretty much independently. There is a control to enable/disable both when turning off and on units and when without grid or generator there is a sync line that keeps the two 180 degrees out of phase to produce net 240 vac across the two ACout terminals. ( still 120v to neutral).

    Do you have both temp sensors attached? Might remove them for a while to see if issue goes away. If one sensor goes bad it can cause heavy charge or discharge (within setting of max AC input and max AC charging settings). This only applied to when gen or grid active.

    Lastly, and most gloom, it may be a MOSFET going bad causing excessive current draw. There are three sets of MOSFET H-bridges, one for each power transformer. (Pappa bear, Moma bear, and baby bear). Total of 42 power MOSFET's A bad wiring connection to these MOSFET's or transformer has the same effect.

    I had a SW5548 plus do a similar thing. (two units series stacked) After about a week of intermittant buzzes it finally blew. See attached picture of MOSFET board.
  • solar_dave
    solar_dave Solar Expert Posts: 2,397 ✭✭✭✭
    Re: Intermittent Voltage Dropout Xantrex 4048 plus

    I sense the release of the magic blue smoke in that picture!
  • muirhouse
    muirhouse Solar Expert Posts: 82 ✭✭
    Re: Intermittent Voltage Dropout Xantrex 4048 plus

    Dear RCinFLA,

    Checking in to check old posts and beg for help on the new one I find (of course!) everything is connected to everything else. The 'excessive current draw' of your October4 MOSFET blowups leapt of the page! But first things first.

    To answer your questions: I am not on the grid at all. The voltage dropouts happened when the generator was NOT charging, and so my conclusion to the problem has for the last two weeks been, the SEARCH mode was set too high. This really does not make sense actually, but lowering it to 16 does keep it from happening. I tried upping it to 32, but it happened at 32 also. 16 is what it is happy with.

    It was happening several times a day, no rhyme or reason, and no alarms, just appliances going off, and YES, all of this was on one inverter, the SW plus, the non gen controlling one, and yes, it was buzzing with each flash of the invert light.

    I love the "most gloom". What the heck is a MOSFET, do I have one somewhere in there?

    Here's the reason the 'excessive draw' jumped out at me: I am here in the 11th hour, with my $6K new hampshire state rebate having been approved, trying to decide if I should plunk down money to add the approved 2.7KW 12 Schott panel PV system with charge controller. At a cost of $14,500. And then turn around and have the mosfet blow, or the generator finally give up the ghost (is is a HARDY SOLAR shanghai diesel and I have spend bucket on repairs. It has been a good girl for months now, but that has been unusual).

    What really threw me today was my installer telling me that I would save $100 a month on my diesel bill. I realized that I was really expecting the solar to cut my bill by way more than only $3 a day! When I sat down and worked it backwards (the gen is coming on every 12 hours, runs for 3 hours or so to get up to 58 before going to float). Diesel is $3.20 delivered here in NH, so at 3 gallons per run and two runs that is almost $19 a day, $570 a month, very steep, but getting the grid up here is impossible. I am just stuck. But now I am just sure that this generator shouldn't be running this much, and and the possibility of some phantom energy suck becomes reality with your MOSFET debacle. There is a twisted story behind this system, and chasing all this stuff down is about to be the end of my psychic endurance!

    Help.
  • RCinFLA
    RCinFLA Solar Expert Posts: 1,485 ✭✭✭✭
    Re: Intermittent Voltage Dropout Xantrex 4048 plus

    Sounds like you may have a number of setup issues.

    You have not given any info on relationship between generator running and search mode cutouts. From what you say it sound like you have auto generator start capability.

    From your last post sound like you have a problem with 'Search' mode standby and generator startup setting.

    I have never run search mode in a series stacked arrangement. It probably works fine when there is no grid or generator presenting ACin power. It might get flaky when batteries are charged and there is light AC load while gen is in 'cool down' period. Also, because the inverters are linked, if a 120 vac load on one side trips its inverter out of standby then the other inverter also gets activated even though there is no load on its side.

    When generator is running it should not be in standby as the batteries are being charged. The generator should shut down when the batteries are charged and you have an output AC load less then the a parameter set in menu 12.

    Lets start with menu 12.

    The first three menu 12 settings are gen start for setting heavy AC loads. First is what load you want gen to start, second setting is load start delay time which is how long the load must be present before it starts the generator. The third setting is gen turn off delay.

    This feature is good if you have some particular heavy loads like an air conditioner, an electric stove or hot water heater that you prefer not to run off batteries because of their high current on batteries. They have nothing to do with battery voltage. Just what AC load is present for specified time.

    The next four settings in menu 12 are what battery voltage you want to have the generator startup to recharge the batteries.

    There are four time averaging entries. 24 hours, 2 hours, 15 min, and 30 seconds.
    The battery voltage must remain below these three voltage setting for the specified time in order for gen to startup. Be careful about 30 second setting as a heavy load for a short time can drag down battery voltage and trip the gen activation.

    The 2 hours averaging is probably best for deciding when recharge is necessary.

    There is some interaction with Set Low Battery cutout vdc, in menu 9 with 30 sec setting.

    Also the 'Quiet time' if enabled in menu 7, Generator timer will mute all except 30 sec timer.

    Other then those settings only other thing I can think of is flaky batteries but you should get an alarm if there is a low battery cutout due to a heavy load on a bad battery. As batteries get older and their series resistance increases you may start tripping 30 sec activation quite often when there are moderate AC loads if battery voltage setting is too high.

    Each inverter draws about 15-16 watts if left active. That's about 30-32 watts of continuous draw for two inverters in series stack if you deactivate Search mode.

    I would at least deactivate Search mode for couple of days just to see if your dropouts disappear. If they do then you know it is being caused by search mode issues and not some other more serious issue.

    Based on you total average day consumption you have to decide if using Search mode is saving you that much. Some appliances can drive the Search mode crazy.
  • Ralph Day
    Ralph Day Solar Expert Posts: 1,020 ✭✭✭✭
    Re: Intermittent Voltage Dropout Xantrex 4048 plus

    In my original configuration for off grid I'd have my SW4048 in search mode with a small 1k inverter for ''always on'' loads (video recorder, uv light). With the loads and losses on the 1k and dc-dc converter it only worked out to a 50watt hour per day savings by using the search mode on the SW.

    Scrapped that and just run the SW in ''ON'' mode now. The little 1k is for absolute disaster backup (SW smokes, no grid or generator power) never used yet.

    My advice...forget search mode and reduce regular loads to reduce genset run time.

    Ralph

    PS I do have a utility power load service now (see signature...my multi billion dollar generator/battery). Today I'm in inverter bypass (no charging or inverting from the SW) to check my daily consumption. 6 years ago it was 6.5-7kwhr/day and I'm curious to see if it's crept up from there. I expect it has. Will post results tomorrow.
  • Ralph Day
    Ralph Day Solar Expert Posts: 1,020 ✭✭✭✭
    Re: Intermittent Voltage Dropout Xantrex 4048 plus

    Results of my loads test: Utility meter 133-139 (no decimals, assume .9) 6.9kwhr, unmetered loads (vent fan, dc-dc converter) .675kwhr. So about 7.5kwhr per day. That's not much creep after 6 years. The original meter readings before being off-grid were between 6 and 7.5 kwhrs per day.

    Charging losses into and out of batteries would add about 1-1.5kwhr per day, but that's not a usage load.

    The total cost for load test 7.5kwhr x 6cents per kwhr = 45cents (before all the other charges on the bill) Roughly $15 usage per month then $40 per month for charges = $55 per month if using utility power $660 per year.

    Ralph
  • RCinFLA
    RCinFLA Solar Expert Posts: 1,485 ✭✭✭✭
    Re: Intermittent Voltage Dropout Xantrex 4048 plus
    Ralph Day wrote: »
    Results of my loads test: Utility meter 133-139 (no decimals, assume .9) 6.9kwhr, unmetered loads (vent fan, dc-dc converter) .675kwhr. So about 7.5kwhr per day. That's not much creep after 6 years. The original meter readings before being off-grid were between 6 and 7.5 kwhrs per day.

    Charging losses into and out of batteries would add about 1-1.5kwhr per day, but that's not a usage load.

    The total cost for load test 7.5kwhr x 6cents per kwhr = 45cents (before all the other charges on the bill) Roughly $15 usage per month then $40 per month for charges = $55 per month if using utility power $660 per year.

    Ralph

    Not quite sure what you are trying to tell us.

    If you are on-grid with stacked SW's for charging and UPS support it is better to keep the Max Chgr AC_in at a low setting. This limits the amount of current thrown between the the two units on battery cables. They typically and quite often thrash between the Max Chgr AC setting level, translated down to DC ports.

    I have my max AC chg set to 7 amps on each series connected units and commonly measure 10-15 amps thrashing between unit's DC lines as measured with DC clamp-on amp meter while Trimetric is only bouncing around +/- 1 amps DC on branch path to batteries at float voltage charge.

    Looking at it for a while, I estimate I have a 5 amp bias pushing toward one side all the time. I tried tweeking float voltage, but with the 0.2v setting increment it just turns the push bias to about 5 amp in the other inverter direction. I chalk this up to about 0.1v calibration difference at 53 vdc battery voltage on one of the inverters. That's less then 0.2% inaccuracy, so pretty fair.

    What this means is one inverter is pulling from L1 AC side, converting to DC, other inverter picks up DC and pushes power to L2 AC side. If I am averaging 5 amps bias at battery voltage, that's 5 times 53 vdc or 265 watts. So 265watts/96% = 276 watts is coming from L1 AC side and pushing 265 watts X 96% = 255 watts to L2 AC side, for a net 21 watt loss for the average thrashing round trip.

    The loss is probably a bit less for the thrashing since the inverters are operating anyway to maintain battery float charge so the increment thrash power conversion is probably higher then 96% efficient.

    All in all, I estimate it is costing me $5 a month on my electric bill to maintain the 'inverter always on' UPS function running.