Contacting the NAWS store for information

mcgivor
mcgivor Solar Expert Posts: 3,854 ✭✭✭✭✭✭
in In the Weeds--Member's Choice #1
Have attempted to contact NAWS sales, both by email and via the contact form on the website. The only reply was via the contact form, stating Please check out our website: www.solar-electric.com
Not much help, can someone shed some light on the best way to make contact.
Thanks in advance.
1500W, 6× Schutten 250W Poly panels , Schneider MPPT 60 150 CC, Schneider SW 2524 inverter, 400Ah LFP 24V nominal battery with Battery Bodyguard BMS 
Second system 1890W  3 × 300W No name brand poly, 3×330 Sunsolar Poly panels, Morningstar TS 60 PWM controller, no name 2000W inverter 400Ah LFP 24V nominal battery with Daly BMS, used for water pumping and day time air conditioning.  
5Kw Yanmar clone single cylinder air cooled diesel generator for rare emergency charging and welding.
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  • BB.
    BB. Super Moderators, Administrators Posts: 33,613 admin
    #2
    PM sent.

    -Bill
    Near San Francisco California: 3.5kWatt Grid Tied Solar power system+small backup genset
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  • Estragon
    Estragon Registered Users Posts: 4,496 ✭✭✭✭✭
    #3
    That's odd. Email is the only way I've communicated with them. When did you send the email?
    Off-grid.  
    Main daytime system ~4kw panels into 2xMNClassic150 370ah 48v bank 2xOutback 3548 inverter 120v + 240v autotransformer
    Night system ~1kw panels into 1xMNClassic150 700ah 12v bank morningstar 300w inverter
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  • mcgivor
    mcgivor Solar Expert Posts: 3,854 ✭✭✭✭✭✭
    edited July 2017 #4
    Sent email Wednesday and contact form Friday, bare in mind I'm one day ahead.......well 14 hours  to be exact.

    1500W, 6× Schutten 250W Poly panels , Schneider MPPT 60 150 CC, Schneider SW 2524 inverter, 400Ah LFP 24V nominal battery with Battery Bodyguard BMS 
    Second system 1890W  3 × 300W No name brand poly, 3×330 Sunsolar Poly panels, Morningstar TS 60 PWM controller, no name 2000W inverter 400Ah LFP 24V nominal battery with Daly BMS, used for water pumping and day time air conditioning.  
    5Kw Yanmar clone single cylinder air cooled diesel generator for rare emergency charging and welding.
    · Share on Twitter
  • Estragon
    Estragon Registered Users Posts: 4,496 ✭✭✭✭✭
    #5
    Wierd. They aren't open on the weekend AFAIK, but you'd think someone would have replied to the Wed email by now. Maybe short staffed with holidays or something?

    My most recent contacts, earlier this year, were from sales@wind-sun.com and lynn@wind-sun.com
    Off-grid.  
    Main daytime system ~4kw panels into 2xMNClassic150 370ah 48v bank 2xOutback 3548 inverter 120v + 240v autotransformer
    Night system ~1kw panels into 1xMNClassic150 700ah 12v bank morningstar 300w inverter
    · Share on Twitter

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