who services GE Brillance GT inverters?

rollandelliott
rollandelliott Solar Expert Posts: 834 ✭✭
in PV Installers Forum - NEC, Wiring, Installation #1
I have a couple in need of repair. They look like rebadged Xantrex inverters. and Xantrex I think was bought out by Schneider?????

Anyone know who I would call for repair support?

edited to add XANTREX SERVICES THEM AS THEY ARE THE OEM.
HOWEVER MOST OF THESE INVERTERS ONLY HAD A 5 YEAR WARRANTY AND XANTREX'S NEW POLICY IS NOT TO REPAIR THESE UNITS. SO IF YOU HAVE A SIMPLE FUSE BLOWN AND CAN'T FIGGURE IT OUT THEY WILL TELL you to scrap the whole thing over a $10 fuse. Totally UN-green for a company to not service their products as soon as the warranty ends.

Their new inverters have a 10 year warranty, however with this kind of support, I doubt I will ever buy from them again.
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  • niel
    niel Solar Expert Posts: 10,300 ✭✭✭✭
    #2
    Re: who services GE Brillance GT inverters?

    i guess it would be stupid to ask if you tried ge?
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