Commbox

Pezquera
Pezquera Registered Users Posts: 12 ✭✭
Good morning all.
I mistakenly changed the recover password on my commbox and now I cannot access the same, I try the recover lost password on my commbox but I never get a response. How can I solve this issue?
If I reset my commbox, will I loose all my equipment settings or just the commbox settings.
Thanks for the help.
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Comments

  • Dave Angelini
    Dave Angelini Solar Expert Posts: 6,957 ✭✭✭✭✭✭
    edited February 6 #2
    Yes a reset to factory will lose it all. Combox is very unprotested from outside attacks and was replaced 5 years+ ago with insight.
    "we go where power lines don't" Sierra Nevada mountain area
       htps://offgridsolar1.com/
    E-mail offgridsolar@sti.net

  • BB.
    BB. Super Moderators, Administrators Posts: 33,670 admin
    ..."unprotected from outside attacks"... (?).

    -Bill
    Near San Francisco California: 3.5kWatt Grid Tied Solar power system+small backup genset
  • Dave Angelini
    Dave Angelini Solar Expert Posts: 6,957 ✭✭✭✭✭✭
    Security Notification – Schneider Electric is aware of a vulnerability in its Conext™ ComBox product. Please read this document for further information. Due to product limitations a firmware update will not be provided. We strongly recommend customers to consider upgrading to InsightHome or InsightFacility.
    "we go where power lines don't" Sierra Nevada mountain area
       htps://offgridsolar1.com/
    E-mail offgridsolar@sti.net