Conext SW4048 stuck in bootloader mode

fasterski

Hi there. I was wondering if anyone has ever come across a situation where the unit is stuck in bootloader mode. I have  seen lots of info that indicates I should be be able to load the firmware.

im using combox the inverter is showing yet when I upload the proper firmware it will not show up in the pull down menu. When I connect my main sw4048 the firmware shows up in the drop down. 

Does annyone have insight as to why the firmware would not  show up in the pull down menu? From the videos online I have seen it working , somehow it is not working with my unit.

This video shows how it should work around minute mark 15:50  https://youtu.be/6Nm0olJyYAA?si=8pk-f2uWzcH6oVQg

t00ls

if you havent got this solved yet, you will need to get a config tool if it is stuck....schneider has them, I have had this happen before
if that doesnt work, you might be able to get the engineer program that sends it another way....but if you aren't computer smart, that might not be the route ( I bricked my old 4548 once and had to use it )

but I believe the config tool will be how to fix it
https://www.se.com/us/en/product-range/65501-conext-configuration-tool/?parent-subcategory-id=7040&filter=business-7-solar-and-energy-storage#software-and-firmware