6.5 kw-120\48v 6500 watt failure

brucehayes

We bought this unit and it started failing within the first month after two months the unit completely failed with an error code f57 inverter not working. The unit was installed by a field tec that has been in business for 20 years and has installed several of the same controllers and many bought through Solar Winds .  I was present when installed , he did a nice job installing in a water tight shed for all things solar at location.  Phocos had us send unit back on the pretense that they would fix it or send a new one .  It was sent in factory shape was not damaged in shipping.  Phocos voided our two year warranty saying we mistreated unit . When inspected the 2 capacitors in the unit had failed and it was obvious the unit had be intentionally  damage at Phocos.  We are now in process of litigation for cost and damages.  I do not recommend using anything from Phocos.