New Account - Not Seeing Confirmation email

ETS1001
ETS1001 Registered Users, Users Awaiting Email Confirmation Posts: 9 ✭✭
in Solar Forum News and Announcements #1
Hi there,

I created an account this morning and I'm not getting a confirmation email. The email address is eds*****@mail.com

Thanks,
ETS
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  • BB.
    BB. Super Moderators, Administrators Posts: 33,613 admin
    #2
    ETS,

    I have sent you an email to confirm that your email address is "correct" from my Gmail account. Let me know if you received it.

    -Bill
    Near San Francisco California: 3.5kWatt Grid Tied Solar power system+small backup genset
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  • BB.
    BB. Super Moderators, Administrators Posts: 33,613 admin
    #3
    I have updated your profile. You should be good to go ETS.

    -Bill
    Near San Francisco California: 3.5kWatt Grid Tied Solar power system+small backup genset
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  • BB.
    BB. Super Moderators, Administrators Posts: 33,613 admin
    #4
    Just an fyi or support folks went through their logs for a couple recent lost confirmation email reports and Gmail reports that those emails were received by Gmail.

    Bill
    Near San Francisco California: 3.5kWatt Grid Tied Solar power system+small backup genset
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  • tom51
    tom51 Registered Users, Users Awaiting Email Confirmation Posts: 1 ✭
    #5
    I too am not receiving confirmation. I doublechecked my provile and email is correct. note: it is NOT a gmail, it is "t..k@s..n..c.com
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  • BB.
    BB. Super Moderators, Administrators Posts: 33,613 admin
    #6
    I have sent you an email to confirm your address...

    -Bill "moderator" B.
    Near San Francisco California: 3.5kWatt Grid Tied Solar power system+small backup genset
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  • eea123
    eea123 Registered Users Posts: 1 ✭
    #7
    After seeing this, I checked and mine went to Google's spam folder.  I flagged it as not spam.
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  • BB.
    BB. Super Moderators, Administrators Posts: 33,613 admin
    #8
    Relatively rarely, new members have reported lost/missing enrollment confirmation emails. So far, our support people have never confirmed a problem on their end... If anyone still has "missing" enrollment emails, just let me know here and I will manually confirm.

    -Bill
    Near San Francisco California: 3.5kWatt Grid Tied Solar power system+small backup genset
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