I see how hard or easy it is to contact customer support
Before I buy a product that may require some help from the manufacture I see how hard or easy it is to contact customer support or tec help, I called OUTBACK yesterday morning and all I could do is leave a message with my phone number and I went on there website and opened a Case #163945 and I have not heard a word from them, this is not a good sign. I could potentially be in the dark until I hear from them.
I called RENOGY and I was on a waiting list on hold but I got through to tec support in about 20 min.
It says a lot about a company when they quickly take your money but then ignore you until it is convenient for them.
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