Blindsided by PG&E with true up bill $7K when Solar company failed to inform us system failed!
Mom had bought a grid tie 10 Kilowatt system by Enphase consisting of [email protected] Upsolar M250-PB, [email protected] Enphase M215-60-2ll-S2x! Monitoring Enlighten/ Lifetime. The system worked fine for a few months had a couple of problems with internet connection Solar Company called each time to troubleshoot! Got the connection fixed had one call breakers had flipped! No other communication! Received true up bill 2017 for $6900+ PG&E disconnected power(1 true up bill of $2400 1 year 6 mo in I was not informed of paid) Apparently Solar System had many months of 0 - 4 watts production! Solar company never informed us of the failure, though they said otherwise, resulting in the true up bill amount! Blindsided! My Mother not tech savvy did not understand how to read the monitor and I had no idea of problem! Mom passed away last December and I took over the estate the payment made by her in 20015 was never mentioned since I would have gone ballistic and she wanted to avoid that however that might have alluded to the greater problem to investigate! Just did research because of the disconnection into grid tie and off grid! I had told her to go off grid! I have no power, can't pay the amount, Solar company can't and won't fix anything til power on! I am looking in to converting to Off grid! Read the Enphase drawbacks as far as the conversion, need options! I am having to run a Generator with the Solar system Isolated by turning breakers off! Besides Battery bank what kind of equipment is needed to wire my way out of PG&E's control? Any advice on complete predicament solution would be greatly appreciated! The Domino principle set in motion may cause me to lose the house which had only the Solar System attached to the mortgage!